sears can suck it

seriously. they can really just suck it.

we were supposed to have our shiny new dishwasher delivered this morning (between 9:45 and 11:45). I get a call at 7 am from Sears telling me that oh, right. Delivery? Not so much. Oooopsy! I mean, maybe we'll call you in a few days to reschedule delivery, not that we can give you a timeline of any sort.

Way to give me two hours notice TWO DAYS before Thanksgiving, ya jackasses.

So after several phone calls to customer service and being asked, very politely, to please stop saying "So you're telling me you're screwing me over two days before Thanksgiving?" at every turn, and learning that supervisors don't arrive until 7 am central time, and apparently dishwashers just don't arrive at all, Sears can suck it.

(poor call center guy, I apparently really offended him by telling him that he was screwing me over. I however, am like what? This is the 7 pm show my friend, this is for the kiddies. I normally work blue with you people.)

So I called my dad and let him know that he didn't need to show up to wait for the non-existent delivery. He was all excited to write a nasty letter to the chairman. And I called JBB to let him know about the non-existent delivery. He had better luck with the customer service folks--apparently the supervisors are now on duty--but still nada.

And I am back to: Sears can suck it.

It's all about expectations. It's no big deal to do the dishes by hand, but I'd just been expecting to have it in and done. If I'd have known they couldn't pull their heads out of their asses last week, I would have either sucked up my expectations, or just gotten it from some other store. But finding out TWO hours before it was supposed to arrive?

Sears can suck it.